iPhone and iPad Email Setup

Setup an email account on the iPhone/iPad

  1. From the home screen of your iPhone/iPad, press the Settings Icon.
    iPhone iPad Intro
  2. Select Mail, Contacts, Calendars.
    iPhone iPad Email 2
  3. Under the Accounts section select Add Account.
    iPhone iPad Email 3
  4. On the Add Account page select Other.
    iPhone iPad Email 4
  5. Under the Mail section, select Add Mail Account.
    iPhone iPad Email 5
  6. On the New Account screen, complete the following details:
    • Your Name: The name to be displayed when sending email
    • Address: Your email address, e.g. johnsmith@example.com
    • Password: The password used for this email account
    • Description: Any text description

    iPhone iPad Email  6

  7. Press [Save]. The device may attempt to automatically retrieve the server settings. If it fails, continue following the steps below to configure your iPhone/iPad manually.
  8. Select POP as the mail type.
    iPhone iPad Email 7
  9. Scroll down the screen and complete the corresponding information:
    • Type: POP
    • Incoming Mail Server Host Name: pop3.wiseinternet.net
    • Username: Your full email address, e.g. johnsmith@example.com
    • Password: The password to your email address

    iPhone iPad Email 8

    • Outgoing Mail Server Host Name: smtp.wiseinternet.net
    • Username: Your full email address, e.g. johnsmith@example.com
    • Password: The password to your email address

    iPhone iPad Email 9

  10. Scroll back to the top of the screen and press [Save].
    Your device will now attempt to verify all the settings you’ve entered. You’ll need to wait for it to do this.
    Note: You may be given a warning that your device cannot connect via SSL or that it cannot be verified.
    iPhone iPad Email 10
    If this warning comes up, you may simply press Continue.

That completes the configuration of your iPhone/iPad to our email servers. Before using it however, we recommend testing that a few other settings have been configured correctly. The iPhone/iPad is known for automatically using some default settings which may cause you some problems. Continue with the steps below to ensure that the settings on your device are manually set correctly.

Modify the Email Settings on your iPhone/iPad

  1. From the home screen of your iPhone/iPad, press the Settings Icon.
  2. Select Mail, Contacts, Calendars.
  3. The email account you just created will be displayed in the Accounts section.
  4. Select the email account you just created.
    iPhone iPad Email 11
  5. Scroll down to the Outgoing Mail Server section and press SMTP.
    iPhone iPad Email 12
  6. If only using your email services with us on your device, your primary server should be smtp.wiseinternet.net. Select this SMTP server to configure it further.
    iPhone iPad Email 13
  7. Modify the following information if not already completed:
    • SSL: On
    • Authentication: Password
    • Server Port: 465

    iPhone iPad Email 14

  8. Press Done.
  9. To modify your incoming mail server settings, go back to the mail email account page and press Advanced rather than SMTP.
    iPhone iPad Email 16
  10. Modify the following information if not already completed:
    • SSL: On
    • Authentication: Password
    • Server Port: 995

    iPhone iPad Email 15

  11. From this screen, you may also allow your device to delete emails off of our servers when it downloads them or set them to delete after a set period of time.

[mail_tutorials]

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