Modifying Spam Thresholds

By default you may find the WiseInternet SmarterMail spam detection levels too high, resulting in legitimate emails frequently being caught in your Junk Mail folder. If you wish you may adjust how WiseInternet SmarterMail deals with your spam by following the steps below.

  1. Visit
  2. Login using your full email address and password.
  3. From the Icon Menu on the left click Settings.
  4. Under Filtering in the tree menu click Spam Filtering.
  5. Select Override spam settings for the account.
    Junk Mail 4
  6. Switch the the Actions tab.
  7. You can adjust what action WiseInternet SmartMail takes when an email has a Low, Medium or High probability of being Spam.  The available options are:
    • No Action
    • Delete Message
    • Move to Junk E-Mail Folder
    • Add Text to Subject

    Junk Email 5

  8. After making your changes click Save.
Scroll to Top