Apple Mail Email Setup

Setup an email account using Apple Mail

  1. Click Mail from the menu bar.
  2. Select Preferences.
  3. Click the Plus [+] icon located at the bottom left corner of the Accounts window.
  4. Complete the following information:
    • Full Name: The name displayed to the email recipient
    • Email Address: The email account you wish to connect to
    • Password: Email account password

    Apple Mail Tutorial

  5. Click [Continue].
    Apple Mail Tutorial
    You may be greeted with a pop up stating that Apple Mail can’t verify the identity of your domain. You can simply click [Connect] to continue.
  6. Complete the following information for the Incoming Main Server settings:
    • Account Type: Select POP
    • Description: May be any descriptive text (this is for your own use only and has no effect on your configuration)
    • Incoming mail server: pop3.wiseinternet.net
    • User Name: Your full email address e.g. johnsmith@example.com
    • Password: The password used for this email account

    Apple_Incoming

  7. Click [Continue]. You may get another warning message about Apple Mail not being able to verify the identity of the server you are attempting to connect to. Simply click [Connect] to continue.
  8. Complete the following information for the Outgoing Mail Server settings:
    • Description: May be any descriptive text
    • Outgoing mail server: smtp.wiseinternet.net
    • Use only this server: Check this box if this is the primary email address you’ll be using within Apple Mail
    • Use Authentication: Checked
    • User Name: Your full email address e.g. johnsmith@example.com
    • Password: The password used for this email account

    Apple_Outgoing

  9. Click [Continue]. The next screen will display a summary of your settings.
    Apple_summary
  10. Review the settings you’ve selected and click [Create].

Your Apple Mail account should now be ready to use.

Apple Mail Troubleshooting

Common issues in Apple Mail are caused by the software auto-selecting users SSL and port number settings. If you are getting errors, double check that you are using the correct SSL and port number settings.

  1. To check and modify the SSL and port settings for incoming mail, select the account you wish to make changes to from the left hand Accounts column, then click on the Advanced tab.
  2. From the Advanced tab, you’ll be able to modify the port, SSL and Authentication settings. Users must use SSL for both outgoing and incoming connections with out mail server.
    • Incoming server (POP3) port number: 995
    • Outgoing server (SMTP) port number: 465

    Apple_995

  3. To modify the outgoing mail server settings, select the account you wish to make changes to from the left hand Accounts column.
  4. Next click on the Outgoing Mail Server currently being used.
  5. Select Edit SMTP Server List… from the drop down menu.
    Apple_Outgoing_2
  6. Select the outgoing mail server you wish to modify from the list provided.
  7. Click the Advanced tab.
  8. From the Advanced tab, you’ll be able to modify the port, SSL and Authentication settings. To determine which specific settings you should use, read through our Email software settings support article.
    Apple Mail SMTP
  9. Once you have completed making changes, click [Ok].

WiseInternet Email Setup Tutorials